Resume

Amy-Ogrin-Director-of-Product-2026-Resume

AMY OGRIN

Product Management People Leader | Learner & Education Products | Marketing Experiences

CONTACT

CAREER SUMMARY

Product and people leader with 12+ years spanning digital product management and UX, and 7+ years leading platform and experience delivery at enterprise scale. Proven record of owning strategy and delivery for learner‑adjacent and education experiences, modernizing web platforms, and building operating systems that improve execution quality and predictability across cross‑functional teams. Strengths include outcome framing, roadmap leadership, stakeholder alignment, and coaching product teams through ambiguity to deliver measurable improvements in experience performance and engagement.

CORE COMPETENCIES

  • Portfolio & roadmap leadership: multi‑year roadmaps, roadmap governance, release planning and in‑market iteration
  • Learner & content experiences: omnichannel education experiences, interactive learning modalities (courses/learning paths), content templates and delivery systems
  • Outcome & KPI discipline: defining measurable outcomes, using KPIs to guide tradeoffs, communicating impact
  • Product operations at scale: intake & prioritization frameworks, PI planning, risk logs, release governance and transparency
  • Cross‑functional leadership: Product + Design + Engineering + Content + stakeholder teams; executive storytelling and alignment
  • People leadership: managing and developing product leaders; coaching through ambiguity; building team capability

PROFESSIONAL EXPERIENCE

CHARLES SCHWAB — Digital Product Management, People Leader

Austin, TX / Remote • 2023–Present

Own a portfolio spanning platform modernization and digital experiences; lead product operating rhythms and develop product talent while partnering with engineering, design, and business stakeholders to deliver measurable outcomes.

Portfolio Strategy, Roadmap Leadership & Measurable Outcomes

  • Supported deployment of 3,000 pages on Next.js across major site areas through 22 Next.js releases in 2025, strengthening delivery reliability and modernization momentum.
  • Improved Core Web Vitals by 50%, met target metrics on releases, improved organic click rate by 6x for key experiences, and grew AEO traffic by +1,104% YoY.
  • Established objective‑oriented milestones framework for Next.js adoption, increasing clarity and shared understanding across product teams and partners.

Scaled Product Operations

  • Built standardized prioritization and execution framework (monthly prioritization updates, risk log updates, transparent release tracking) to increase partner collaboration and simplify tradeoff decisions.
  • Improved PI planning effectiveness through format iteration and orchestration; achieved 90%+ satisfaction across product teams and partners.
  • Enhanced release transparency and approvals by managing a front‑end release hub and establishing baseline feature flag operations and code versioning approach.

People Leadership & Team Capability Building

  • Doubled size of product team in 2025, evolving domain responsibilities and aligning product leads to clear objectives and success metrics.
  • Coached and mentored team members; documented outcome‑driven ways of working and strengthened team readiness for expanded scope.
  • Led and mentored leadership development cohort, supporting growth of future leaders.

CHARLES SCHWAB — Product Leader, Education Experiences

Austin, TX / Remote • 2019–2023 (progressive scope across roles)

Learner & Education Products

  • Launched omnichannel education experience serving 6M+ users yearly, including 5 reusable editorial templates delivered across 10 web experiences, email, & mobile application.
  • Delivered interactive education capabilities across channels; contributed to site education engagement growth of 602% YoY in first 2 years, including net-new leaner feature “Courses” integrated with progress tracking cross-channel.
  • Partnered cross‑functionally to manage sequencing and delivery across multiple teams and stakeholders, supporting consistent delivery against critical transition timelines and commitments.

Program & Platform Leadership for Education Modernization

  • Drove next‑generation platform initiatives supporting education experiences; Foundational POC met or exceeded 92% of KPI targets.

CHARLES SCHWAB — UX Architect

Austin, TX • 2017–2019

  • Designed digital experiences using brand standards, content strategy, and UX best practices; created user flows, wireframes, and design recommendations in cross‑functional delivery settings.

AMBONARE, INC. — UX Designer (Contract)

2016–2019

  • Worked with government and non‑profit clients to gather requirements, solve complex design problems, and implement design solutions.

TEXAS LAW SCHOOL — UX Designer

2014–2017

  • Conducted research, analyzed data, and aligned stakeholders to create prioritized digital roadmaps for web applications and marketing sites as part of an Agile team.

TEXAS A&M UNIVERSITY — Web Specialist

2011–2014

  • Owned digital strategy and CMS operations across a large site footprint; managed platform changes and trained users.

EDUCATION

  • M.S., UX Design — Kent State University
  • B.B.A., Marketing — Texas A&M University

KEYWORDS

Product Vision & Strategy • Multi‑Year Roadmap • Activation/Engagement Metrics • Learner Experience • Courses & Learning Paths • Content Tools & Templates • Cross‑Functional Leadership (Product/Design/Engineering/Content) • Operating Model & Product Ops • Release Planning & Optimization • Executive Storytelling